The Operational Excellence & Business Improvement Conference returns to London on 9th September 2026, bringing together senior operational excellence, transformation, and continuous improvement leaders for a focused day of practical insight, peer learning, and future-focused strategy.
Held at One America Square, this one-day conference is designed for organisations looking to improve performance, embed sustainable change, and navigate the growing impact of AI, automation, digitalisation, and people-led transformation.
The Operational Excellence & Business Improvement Conference has positioned itself as a senior-level forum for organisations focused on performance improvement, operational resilience, and sustainable transformation.
Event: Operational Excellence & Business Improvement Conference 2026
Date: 9th September 2026
Venue: One America Square, London
Operational Excellence & Business Improvement Conference
Across the agenda, attendees will hear from more than 33 operational excellence practitioners, directors, and transformation leaders sharing lessons from large-scale operational change programmes, AI implementation projects, continuous improvement initiatives, and organisational culture shifts.
Topics across the conference include:
- Practical AI adoption for operational excellence
- Results-focused leadership and accountability
- Change and transformation without disruption
- Continuous improvement and sustaining momentum
- Operational excellence frameworks and methodologies
- Justifying investment and proving ROI
- Digitalisation, automation, and analytics in action
- Culture, engagement, and wellbeing
- The future of operational excellence
- AI, Data & Operational Performance
One of the major themes for 2026 is the role of practical AI and automation within operational excellence strategies.
Sessions throughout the day will explore where AI is genuinely improving operational performance, helping organisations increase efficiency, improve decision-making, and scale operations without losing sight of the human side of transformation.
The conference also focuses heavily on separating meaningful operational technology from hype, giving delegates grounded examples of digital transformation and operational improvement already being implemented across sectors.
The Human Side Of Operational Excellence
Alongside technology and frameworks, the conference places strong emphasis on culture, leadership, and employee engagement.
A dedicated focus on the human aspect of operational excellence examines how organisations maintain trust, momentum, wellbeing, and engagement while introducing large-scale operational change.
Discussions will also explore how leadership behaviours, communication, and organisational culture directly influence the long-term success of operational excellence initiatives.
Cross-Sector Learning & Networking
The event attracts operational excellence and transformation leaders from a wide range of industries, giving attendees exposure to transferable lessons and operational strategies from multiple sectors.
Delegates can expect:
- Senior-level panel discussions
- Practitioner-led case studies
- Interactive unconference sessions
- Peer networking opportunities
- One-to-one meetings with solution providers and partners
The programme has been curated in collaboration with operational excellence leaders from organisations including Amazon, Mondelez, Tesco, and Virgin Media.
Why Attend?
Attendees will leave with practical operational improvement strategies, fresh perspectives on AI and digital transformation, and clearer approaches to sustaining operational excellence across complex organisations.
The event is particularly relevant for leaders responsible for:
- Operational excellence
- Business improvement
- Continuous improvement
- Transformation and change
- Process optimisation
- Digital operations
- Organisational performance
- Operational strategy
Contact Details
- opexcultureconference.com
- +44 (0)20 3479 2299
- [email protected]
