FedEx Corp. has launched FedEx SameDay® Local, a delivery solution designed to give retailers faster, flexible delivery options while improving visibility, reliability, and cost efficiency.
ENABLING FASTER DELIVERY
FedEx Corp. (FedEx) has recently announced the launch of FedEx SameDay® Local – a highly flexible and convenient delivery offering that helps businesses meet growing consumer expectations while balancing operational costs.
Developed in collaboration with last-mile delivery solutions company OneRail, FedEx SameDay® Local allows shoppers to select two-hour or end-of-day delivery directly at checkout.
The service connects FedEx customers to a national network of more than 1,000 delivery providers through intelligent orchestration technology, automatically matching orders with the appropriate vehicle and driver, dispatching deliveries quickly, and providing live tracking updates from pickup to delivery.
“At FedEx, we’re supporting our customers in pushing the boundaries of their value proposition around speed and convenience.”
“FedEx SameDay® Local will provide our customers with a scaled solution to give the delivery options customers want, without adding complexity to their operations – all backed by the confidence of working with FedEx,” comments Jason Brenner, Senior Vice President of Digital Portfolio.
The service includes time-definite delivery windows, near real-time tracking, predictive estimated times of arrival (ETAs), proof of delivery, flexible integration through application programming interface (API) connections, artificial intelligence (AI)-driven delivery optimization, 24/7 support, and the ability to manage large or specialized deliveries.
MEETING CONSUMER EXPECTATIONS
Consumer expectations around delivery continue to evolve, with shoppers increasingly looking for greater choice rather than simply the fastest delivery option.
Some purchases require immediate delivery, others must arrive within a precise time window, while some customers prefer a more economical option and are willing to wait longer.
Research shows that 96 percent of shoppers define fast delivery as same-day, 80 percent want to see a same-day option at checkout, and nearly half are more likely to complete a purchase when same-day delivery is available. Delivery visibility is also becoming increasingly important, particularly when customers are given specific delivery windows.
The FedEx Future of Logistics Intelligence Report found that 36 percent of consumers prioritize reliable delivery windows, yet only 59 percent of organizations use shipment data proactively to predict and prevent issues, and just 18 percent are consistently able to intervene to minimize the impact of delays.
By providing near real-time tracking, predictive ETAs, and automated rerouting, FedEx SameDay® Local aims to help businesses reduce abandoned carts and improve customer loyalty.
SUPPORTING END-TO-END LOGISTICS
The launch of FedEx SameDay® Local expands the company’s capabilities across the full delivery lifecycle, from long-haul transportation to local last-mile fulfillment. Through its connected logistics ecosystem, the company aims to optimize delivery routes, reduce costs, and improve delivery reliability at scale.
FedEx SameDay® Local forms part of the company’s broader strategy to support businesses with integrated transportation and digital logistics solutions, enabling greater efficiency and flexibility across supply chains.
